didn’t receive the scroll bundle after paying .99¢

cassieeh

i received all the scrolls and got the discount offer for 99¢ but didn’t receive my bars, my 2 boosters or the hour of boosters.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/289460/didn-t-receive-the-scroll-bundle-after-paying-99

Hi @cassieeh

Sorry to hear that you have not received Gold Barst!! This King Community does not deal with the Purchase issues as the query includes your personal details!

Check  this useful page where you can see how to request a refund depending on the device you play on. 

If you play on mobile and want to contact Player Support, the best way then is to email directly from the game. 

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.