It’s not accepting my login .... please help

Needak · April 2020

Sukanta_Biswas · April 2020

If you already connect the game to Facebook or the Kingdom, You will get back to the Levels and Gold Bars.😊

stan1981 · April 2020

Can u try wifi n data? N check the speed for them ... r u a phone user? Restart n update to latest version

Needak · April 2020

I tried with both data n WiFi and same result.

yes I’m a phone user and not seeing where the app needs to be updated

Sukanta_Biswas · April 2020

Welcome to the King Community.

The problem has already been reported and work is under way to fix it.

By reinstalling the application you will now get the solution but you will lose all stored boosters.

When this issue is resolved you can contact our Player Support if you can get some booster back.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Thank you.

Sukanta.

Needak · April 2020

Thank you but by reinstalling will I have to start back from level 1 or I’ll resume at the level I was?

Sukanta_Biswas · April 2020

If you already connect the game to Facebook or the Kingdom, You will get back to the Levels and Gold Bars.😊

Best Answer