My level progress, gold ànd other items have been decreased when I connected my game with my fb acco

vanyagarg

My level progress, gold and other items have been decreased when I connected my game with my fb account. Kindly recover it. I was on level 606 with around 40 gold bars and many other items in my stock.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/289595/my-level-progress-gold-and-other-items-have-been-decreased-when-i-connected-my-game-with-my-fb-acco

Hi @vanyagarg . Welcome to our Community 🙎‍♀️

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.