Why is my screen black

Babs1950

Why is my screen black

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/289629/why-is-my-screen-black

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit HERE.

Also check here some Troubleshooting.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

PummyRaj

Hello @Babs1950 Hearty Welcome to our friendly King Community 🤗

I am sorry to hear about the issue in your game!! Are you playing on a PC or a mobile device?

Is it happening in Candy Crush OR Candy Soda game? By any chance, are you selecting the option to "Watch Ad" for free moves, etc.,?

Please post back your reply by typing in the comment box given below.

Talk to you soon! Have a great rest of the day!

Please stay Safe & Warm! 😷