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Lost levels

roserosa84roserosa84 Posts: 1 Newbie
in Support

I recently deleted candy crush then reactivated it yesterday only to find out I lost probably almost 200 levels. I know I was somewhere close to level 5550 and now I’m at 5330, playing levels I’ve already beat. I spend money on this game so I would be really upset if I lost all of the progress permanently. Please help

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Answers

  • raquelinraquelin Posts: 38 Level 2 
    my advice is that you contact the technical support of the game, to see what solution they can give you


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  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 37,552 Candy Moderator
    https://community.king.com/en/candy-crush-saga/discussion/289733/lost-levels

    Hi @roserosa84 . Welcome to our Community 🙎

    Please check this page

    https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored




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