I want my money back

pgurrolapgurrola Posts: 1 Newbie

I made a purchase and the charge to my card was double the price that they promote, I need a refund of my money

Answers

  • Freddy_Freddy_ Posts: 48,017 Sweet Legend

    You can find all info about refunds and broken purchases here.

    If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

    Don't forget to add your Game User ID to the email so Player Support will find your game.

    Hope this will help you

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