All three versions of Candy Crush on Facebook are no longer there. All I get is a message reading: "User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform."
Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit HERE.
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MarshalGrover
Posts: 2 Newbie
Answers
Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit HERE.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaThe game shortcuts all disappeared from the sidebar, and when I try to access them through the fan pages, I just get this error message:
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1 · 1Helpful Woah! Sweet Love HahaThanks for the screenshot.
We will reply you very soon.
Stay safe.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaHi @MarshalGrover and welcome to our Community!
This is a Facebook error.
If you type the game name in the search field on Facebook, can you find and open the game then?
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaYa' know what, I've found the problem: in order to play it, you need to have "off-Facebook activity" enabled, which I disabled a few days ago.
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1 · Helpful Woah! 1Sweet Love Haha