If you get the same problem after doing this, follow the steps below.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
Answers
No.Scarlet
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0 · Helpful Woah! Sweet Love HahaNo
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0 · Helpful Woah! Sweet Love HahaHi @Promza . Welcome to our Community 🙎♀️
Pleease check this page
If you get the same problem after doing this, follow the steps below.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
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0 · Helpful Woah! Sweet Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
You can find all the detailed information by clicking HERE or at the link below.
If you find something difficult or the problem is the same, let me know again.
Thank you.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaI played a couple years back I was sure would like to have my old school
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0 · Helpful Woah! Sweet Love HahaOld score. Back
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0 · Helpful Woah! Sweet Love HahaIf you forgot the email, or password click on Forgot Password
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0 · Helpful Woah! Sweet Love HahaHello @Mary_Ferebee Hearty Welcome to our friendly King Community 🤗
I need to know few more details to assist you with the issue, please!
Do you want to get back to your old account and you forgot the password?
OR did you find yourself at level when you opened the game? And you want your level progress back?
Can you please clarify for me?
Thank you & Talk to you soon!
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0 · Helpful Woah! Sweet Love Haha