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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

Game has taken me back over 100 levels

johnnyjohnson

johnnyjohnson Posts: 2 Newbie

April 2020 in Support

Hi, I was on level 1800 plus last week I had a break for a few days and when I loaded back into the app it has taken me back to level 1720 but my overall rank has stayed the same. any idea why, it's taken me ages to get through these last 100 or so levels and I really don't want to have to go through them all again🙁

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Answers

Sukanta_Biswas Posts: 20,086 Candy Moderator

April 2020
https://community.king.com/en/candy-crush-saga/discussion/290848/game-has-taken-me-back-over-100-levels

Your last 100 layers were not saved, because they failed to sync with the server.😥
Do you want to restore the last 100 levels?

April 2020

Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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johnnyjohnson Posts: 2 Newbie

April 2020
Yes, it possible to restore the levels still?

April 2020
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Crazy Cat Lad Posts: 9,380 Community Manager

April 2020
Hi @johnnyjohnson and welcome to our Community!
Please email Player Support so they can manually restore the levels for you. Check the last paragraph on the page here.

April 2020

🍬 Play Candy Crush Saga 🍾 Play Candy Crush Soda Saga 🍮 Play Candy Crush Jelly Saga
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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