I lost all my boosters. I still have all my gold bars.

soxssoxs Posts: 3 Newbie

How do I get them back? Everything was wiped clean except gold bars and lives from friends.

Answers

  • Freddy_Freddy_ Posts: 48,017 Sweet Legend

    can you explain more have you had to change phone or reset it or reinstall game

  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Friends Saga forum.

    Boosters are stored locally in the device memory so they can be deleted for any reason.

    Gold bars are stored directly in the game account, and gold bars can be synced to any device.

    If you play on mobile, then please email Player Support directly from the game.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    Give it a try, if you can get some refunds.

    Thank you.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • soxssoxs Posts: 3 Newbie

    My phone died while playing, after recharge went back to my game and they were gone. I logged out and back in and still nothing. I shut my phone off and turned it back on. Nothing

    I didn't uninstall and reinstall. Should I try that?

    And I don't see where I can email them from my phone in settings. When I go to settings it took me here.

  • soxssoxs Posts: 3 Newbie

    I found the email in settings. Thank you

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