Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @teresasanjines A Warm Welcome to this friendly King Community 🤗
Are you logged into the game through Kingdom account now?
If so, all you have to do is -- Log out from your Kingdom account and sign-in through Facebook account. King has changed the games a little bit. We are not logged in through both account like we used to.
If we are logged in through Kingdom account, there is no guarantee that we receive lives, because there might not be that many players that are playing through Kingdom account.
** As per my experience, Syncing only works better with level progress, but not receiving lives from friends. But, here is the link anyway, if you would like to try ---> Syncing game between Facebook and Kingdom
Please let me know if you need further assistance. You can simply type in the comment box given below.
Please take it easy & stay safe! 😷