Gold bars

motso87motso87 Posts: 2 Newbie

Im not receiving my bonus gold even the one l winning on weekly races are not being credited

Answers

  • Freddy_Freddy_ Posts: 48,017 Sweet Legend

    Hello @motso87  and welcome to our wonderful community. The game will move you to the first level in the next episode after you win the last level in the previous episode. What you have to do is go back and click on the checkered flag before you actually play the first level in the next episode and start racing again. Once you do that you will see your 5 gold bars waiting for you to click on the 'claim' button. Once you do that - then the 5 gold bars will show up with the rest of your gold.

    If for some reason you do this and still don't get your gold bars - please post a screen shot in the comment section below and we will try and investigate further.

    Thank you.

  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    If you play on mobile, then please email Player Support directly from the game.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

Sign In or Register to comment.