Gold bars

motso87

Im not receiving my bonus gold even the one l winning on weekly races are not being credited

Freddy_

Hello @motso87  and welcome to our wonderful community. The game will move you to the first level in the next episode after you win the last level in the previous episode. What you have to do is go back and click on the checkered flag before you actually play the first level in the next episode and start racing again. Once you do that you will see your 5 gold bars waiting for you to click on the 'claim' button. Once you do that - then the 5 gold bars will show up with the rest of your gold.

If for some reason you do this and still don't get your gold bars - please post a screen shot in the comment section below and we will try and investigate further.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/291144/gold-bars

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.