Hello @motso87 and welcome to our wonderful community. The game will move you to the first level in the next episode after you win the last level in the previous episode. What you have to do is go back and click on the checkered flag before you actually play the first level in the next episode and start racing again. Once you do that you will see your 5 gold bars waiting for you to click on the 'claim' button. Once you do that - then the 5 gold bars will show up with the rest of your gold.
If for some reason you do this and still don't get your gold bars - please post a screen shot in the comment section below and we will try and investigate further.
Answers
Hello @motso87 and welcome to our wonderful community. The game will move you to the first level in the next episode after you win the last level in the previous episode. What you have to do is go back and click on the checkered flag before you actually play the first level in the next episode and start racing again. Once you do that you will see your 5 gold bars waiting for you to click on the 'claim' button. Once you do that - then the 5 gold bars will show up with the rest of your gold.
If for some reason you do this and still don't get your gold bars - please post a screen shot in the comment section below and we will try and investigate further.
Thank you.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love Haha