Money lost

heatherk31

I paid for the $5.99 pack and didn’t receive the 20gold bars as it said

misa7777

cancel transaction. Call credit card

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/291497/money-lost

You can find all the detailed information by clicking HERE or at the link below.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

If you find something difficult or the problem is the same, let me know again.

Thank you.

Crazy Cat Lad

Hi @heatherk31 and welcome to our Community!

You can find help on this as many other FAQ:s here.

Kizzy225

I received a special offer of 14.99. They tried taking different amount out. The amount that y’all took out that I wasn’t aware until after the fact was 22.98 I never received the gold bars special, it never updated

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/716705#Comment_716705

Hi @Kizzy225 . Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Crazy Cat Lad

Hi @Kizzy225 and welcome to our Community!

As you may have noticed on the screen shot, it is Apple that makes the transactions and charges. Please contact them for more help and info.