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Extra Moves Wheel
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Bennihanna
Posts: 135 Level 2
in Support
Can somebody please tell me what is going on with the wheel that just spins and spins? I have read a number of posts with this issue - all unresolved. I have done everything asked of me, including sending a screenshot. My internet connection is fine, my app is up to date, I have logged out ond in, restarted the device. This happens on one device only. The game on the other device freezes up from time to time. If King is having problems, just tell me instead of making me do useless things. And helping me to a certain point (which is the same point as other players) and then nothing!!!! With all the players spending cash on boosters and lives, King makes enough money to have a game that functions.
Answers
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Hey there.
So you've already been directed to the other thread; maybe check there for updates, but it's getting long.
quote:
If King is having problems, just tell me instead of making me do useless things...
They're most definitely having problems (on a few fronts); it's a bloody shame, really.
All their issues are making folks want to give up playing...
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Thank you. Hard to believe they can't figure things out. It is true that the computer version is super dated and old fashioned. And the fact that they talk about internet connections, screenshots, apps, etc makes them sound like they know something but when you read the threads they just repeat themselves. My favorite glitch is the one on one of my devices where the Bot gives me two options to choose from: one with three boosters and one with only one. Guess which one I choose? Hah!
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Thank you but the comple information you refer to is what I already said about King advice that is always the same and does not solve the issue. There is a problem in King's system. And, from what I read, reporting the problem to the Game Studio doens't make any difference - only makes people keep playing and hoping for a solution. There must be some competent IT employees.If not, some need to be hired. The system is dated and the new, colorful screen on mobiles is very pretty but, really???
