Since the new levels were updated today (from level 6786) all my boosters are gone. I have collected a lot of them during my time playing candy crush. Can you help me with this?
Boosters are stored locally in the device memory so they can be deleted for any reason. According to your statement, your game app was probably crashed during updating.
If you play on mobile, then please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Give it a try, if you can get some refunds.
Thank you.
Have you passed 1000 levels in Candy Crush Saga? Collect your badge from HERE.
Answers
what device are you playing on as think you will need to explain a bit more
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0 · Helpful Woah! Sweet Love HahaI am playing on my phone an iphone XS. It is the same phone as always and I dont have any issues with storage.
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0 · Helpful Woah! Sweet Love HahaPlease read links bellow about lose booster!
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0 · Helpful Woah! Sweet Love HahaWell none of those two are the case..
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0 · Helpful Woah! Sweet Love HahaBoosters are stored locally in the device memory so they can be deleted for any reason. According to your statement, your game app was probably crashed during updating.
If you play on mobile, then please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Give it a try, if you can get some refunds.
Thank you.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
0 · Helpful Woah! Sweet Love Haha