I made a purchase for gold bars for $1.99 twice yesterday and only received one. I used my Amazon .

JPA

I didn't receive a purchase yesterday for more gold bars on candy crush saga I used my Amazon card account and it was charged and taken out.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/291595/i-made-a-purchase-for-gold-bars-for-1-99-twice-yesterday-and-only-received-one-i-used-my-amazon

Hi @JPA. Welcome to our Community

Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

Don't forget to add your Game User ID to the email so Player Support will find your game.

Hope this will help you

Crazy Cat Lad

Hi @JPA and welcome to our Community!

You can find help on this as many other FAQ:s here.