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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Over charged

Nicolefoodie
Nicolefoodie Posts: 1 Newbie

Hi Candy Crush Team


my card just got charged more than double for my purchase please let me know hot to rectify.


I bought 100 gold bars for R229 and was charged R549


thanks a mil

nicolr

Comments

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @Nicolefoodie and welcome to our Community!

    Sounds like you play on an iPhone or iPad?

    Please note that Apple merges all purchases in all games and apps from the same week or weeks into one single transaction instead of charging them separately.

    Please log in to your Apple-ID and check the purchase history there. You will find the receipt with all purchases that has been charged in the same transaction and also the amount of the charge on the receipt.

    If something is wrong, then contact Apple Support directly. You can find help on this as many other FAQ:s here.

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