Connection error all candy crush games help?!

lauraalydiaa

I’ve tried candy crush. Candy crush jelly and soda this morning and all of them say connection error with log in for Facebook for my progress! Anyone else having trouble?

Freddy_

mines been ok, have you tried clearing the cache / history to beginning of time and restarting. normally sorts most browser problems.

My win 10 CCS app had connection issues but only intermitent

lauraalydiaa

Yeah tried all that and checked for updates will try again in a bit maybe it’s just having issues, just thought it weird how it’s all games and not just one of them. Thanks though

Crazy Cat Lad

Hi @lauraalydiaa and welcome to our Community!

Could you post a screen shot of the message you get so I can take a look at the issue?

Dominic70

Same problem, all the time

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/781174#Comment_781174

The problem has already been Reported and work is under way to fix it.

By reinstalling the application you will now get the solution but you will lose all stored boosters.

Thank you.

Dominic70

And what about my level? Will I lose that as well. I’m On 2337 and on guest account. I have created king account and attempting to save my progress when this happened.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/803699#Comment_803699

If you can't save your game, your game progress will be lost.

Please try to save the game in the Kingdom.

https://community.king.com/en/candy-crush-saga/discussion/246138/how-do-i-save-my-progress

Dominic70

And the fact that I CANNOT LOGIN AND SAVE MY PROGRESS BECAUSE I CANNOT CONNECT TO MY KING ACCOUNT BECAUSE OF THE CONNECTION ERROR!!!!!!!!!!!!

WHAT.

DO.

I.

DO????