I reinstalled this app twice before & never had issues with losing my progress however I reinstall today and I'm in the 300's instead of leaning on level 800.
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga foru
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Info from one of the superstars
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga foru
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaHi @ToyeJohnson and welcome to our Community!
Before emailing Player Support, check the page here with how you can restore the levels yourself.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha