Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Briere . Welcome to our Community
The Unlimited Lives this week are given out every afternoon and 24h a day.
If you had issues receiving the Unlimited Lives, please note that they are only sent to mobile devices and to the Windows app. You will also need to have the latest update of the game installed to be able to receive the Lives.
Read more about the campaign here.
If everything is already up to date on your phone or tablet, please force close or force stop the app and restart the device and hopefully the Lives will pop up the next coming afternoon. This doesn't fix the Lives that you missed, but should help you to receive the Lives the next day when they are sent.
Please note also that the Unlimited Lives can only be received on one device, if you play on several devices.
If no Lives pop up or load up in your game, then email Player Support about this from the game's Settings and Help Center.
Hello @gypsygirlb35 ,
Welcome to our sweet community!
In order to get the unlimited lives in your game, please note:
Let us know how it goes.
Happy crushing , Candy Crushers!
Have a delicious day and please, stay safe!
It's only the Sugar Track and Candy Pet that has been removed. The game still features loads of other challenges and bonuses where you can win Boosters and Gold Bars.
Besides the Daily Booster Wheel, Fantastic Five, Chocolate Box etc you have all the events here this week as well.
So the ability to earn Boosters have not been taken away.
It's not only the Sugar Track and Candy Pet that has been removed. Also the ability to build and use the bot on completed levels has been removed, even the boosters that can be earned from building it have been devalued and it reduces to nothing after 1 failed level. Yes some of the ways to win boosters have been retained and even some of the ways to earn boosters have been retained but reduced to near impossibility to achieve. Events have always been part of the game and they are barely more generous than they have been.
To say that the ability to earn Boosters has not been taken away, although strictly true, is very misleading.
The ability to earn them has been reduced to less than 1% of what it was at the end of February,Did you ever buy a bottle of bleach that says kills 99% of germs? It says that because there may be a chance that a germ doesn't get killed in which case they could get sued for saying it kills 100%
The 1% or less seems to have been left purely so it cannot be said that it's been taken away, but in reality it has, because when you take into account the knock on effect reduced moves has on most levels, many more boosters are actually required.
Of course everyone should very grateful for the unlimited lives and I thank King for this kind gesture, it is giving great comfort to players of all the games not just CCS during this tough time.