I lost all of my lives this morning

Leetcrosser

I woke up to all of my lives being gone. I had over 150. Can I get help with this? Thanks!

stan1981

Have u just change ur device or uninstall the game? Life is not saved on account id n thus reset if device is change ...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/291948/i-lost-all-of-my-lives-this-morning

Hi @Leetcrosser . Welcome to our Community

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Don't forget that you can always request plenty more lives at any time from your friends

Crazy Cat Lad

Hi @Leetcrosser and welcome to our Community!

You can find help on this as many other FAQ:s here.