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I woke up to all of my lives being gone. I had over 150. Can I get help with this? Thanks!
Hi @Leetcrosser and welcome to our Community!
You can find help on this as many other FAQ:s here.
Hi @Leetcrosser . Welcome to our Community
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Don't forget that you can always request plenty more lives at any time from your friends
Have u just change ur device or uninstall the game? Life is not saved on account id n thus reset if device is change ...
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it’s been 2 weeks since the star tournament worked correctly. It continues to start with -5 on every game played within the tournament. please fix this!
Twice now I've used the coconut wheel on this level. The 1st time it gave me 1 at the beginning and this last time it gave me 1 on 1st play and 2nd on last play where it didn't do any good. Again is there something I'm doing incorrectly, please? Thank you
How to skip the level?!
I Received 2 of the pink coconut wheels and I also used 4 gold bars to unlock another pink wheel and I never received any of them in my game! I see they are in my Profile, but not showing up in the game. It appears to want me to purchase them. 😡😡😡How do I retrieve them?
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
