i got new phone and lost all my progress i believe i was on level 3000 something

Doelores

need help restoring game

Freddy_

Info from one of the superstars

If you didn't save the game with an account then your game was lost.

You must first create a new Facebook account and connect the game. Next step 👇️

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/291952/i-got-new-phone-and-lost-all-my-progress-i-believe-i-was-on-level-3000-something

Hi @Doelores . Welcome to our Community

Please check this page also

https://community.king.com/en/blog/discussion/234691/how-to-get-your-game-progress-back-on-an-android-device-facebook-connected

Crazy Cat Lad

Hi @Doelores and welcome to our Community!

Check here how to move the levels to your new phone.