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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

I’m able to play but continues to say connection failed try again I a bi.

cvchiasson

cvchiasson Posts: 1 Newbie

April 2020 in Support

i have been playing this game for years and don’t want to lose status

Flag 0 · Helpful Woah! Sweet Love Haha

Answers

Sukanta_Biswas Posts: 20,086 Candy Moderator

April 2020
https://community.king.com/en/candy-crush-saga/discussion/292084/i-m-able-to-play-but-continues-to-say-connection-failed-try-again-i-a-bi

The problem has been reported to Game Studio and work is under way to fix it.
You will find complete information HERE.
You can get rid of the problem by reinstalling your game app, but you'll lose stored boosters and unsaved levels.

April 2020

Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
Flag
Report
1 · 1Helpful Woah! Sweet Love Haha

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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overflow: hidden; } } .PageTitle { margin-bottom: 20px; } .RowGrid { display: flex; align-items: stretch; width: 100%; margin: 20px 0 40px; } .RowGrid::after { content: ""; display: table; clear: both; } .RowGrid > * { width: calc(50% - 10px); margin: 0; } .RowGrid > *:nth-child(2n) { margin-left: auto; } @media screen and (max-width: 960px) { .RowGrid { margin: 20px 0 5px; flex-wrap: wrap; } .RowGrid > * { width: 100%; } .RowGrid > * + * { margin-top: 20px; } } .js-isMobile { position: absolute; display: none; width: 3px; } @media screen and (max-width: 960px) { .js-isMobile { width: 2px; } } @media screen and (max-width: 600px) { .js-isMobile { width: 1px; } } /*============================================= = Typography =============================================*/ body { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; line-height: 1.5; color: #6B6B6B; color: #6B6B6B; } * { font-family: inherit; color: inherit; line-height: inherit; font-weight: inherit; font-size: inherit; overflow-wrap: break-word; word-break: normal; word-break: break-word; } p, span { padding: 0; margin: 0; line-height: inherit; } a { transition: color 0.1s ease-out; font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; color: #00B67D; line-height: inherit; } a:focus, a:hover { color: #2EC797; } p { margin: 4px 0; } p .emoji { width: 16px; height: auto; } h1, h2, h3, h4, h5, h6 { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 18px; line-height: 1.5; color: #00B67D; margin: 0; } h1 a.TextColor, h1 a, h2 a.TextColor, h2 a, h3 a.TextColor, h3 a, h4 a.TextColor, h4 a, h5 a.TextColor, h5 a, h6 a.TextColor, h6 a { color: #00B67D; } h1 a.TextColor:focus, h1 a.TextColor:hover, h1 a:focus, h1 a:hover, h2 a.TextColor:focus, h2 a.TextColor:hover, h2 a:focus, h2 a:hover, h3 a.TextColor:focus, h3 a.TextColor:hover, h3 a:focus, h3 a:hover, h4 a.TextColor:focus, h4 a.TextColor:hover, h4 a:focus, h4 a:hover, h5 a.TextColor:focus, h5 a.TextColor:hover, h5 a:focus, h5 a:hover, h6 a.TextColor:focus, h6 a.TextColor:hover, h6 a:focus, h6 a:hover { color: #2EC797; 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