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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

Issues with connecting

nico13196

nico13196 Posts: 1 Newbie

April 2020 edited April 2020 in Support

I typically connect via Facebook, for two days now it will not connect on candy crush or farm heroes saga so I cannot do anything other than play, no in app purchases, no rewards, no sending/receiving lives, no leveling up etc. Help?! No update available in the app store either

April 2020edited April 2020

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Best Answer

kiara_wael Posts: 37,552 Candy Moderator

April 2020 Accepted Answer
https://community.king.com/en/candy-crush-saga/discussion/292124/issues-with-connecting

Hi @nico13196 Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

April 2020 Accepted Answer
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Answers

stan1981 Posts: 3,417 Legend

April 2020
Do check ur wifi and data speed...
restart ur device and try ...
can u try on phone?

April 2020
Regards,
Stan
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0 · Helpful Woah! Sweet Love Haha
kiara_wael Posts: 37,552 Candy Moderator

April 2020 Accepted Answer
https://community.king.com/en/candy-crush-saga/discussion/292124/issues-with-connecting

Hi @nico13196 Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

April 2020 Accepted Answer
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5 · Helpful Woah! Sweet Love Haha

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); font-weight: 800; font-style: normal; } @font-face { font-family: "icomoon"; src: url("./fonts/icomoon/icomoon.eot?cwtzhl"); src: url("./fonts/icomoon/icomoon.eot?cwtzhl#iefix") format("embedded-opentype"), url("./fonts/icomoon/icomoon.ttf?cwtzhl") format("truetype"), url("./fonts/icomoon/icomoon.woff?cwtzhl") format("woff"), url("./fonts/icomoon/icomoon.svg?cwtzhl#icomoon") format("svg"); font-weight: normal; font-style: normal; } /*---------- Variables ----------*/ /*============================================= = Animations = =============================================*/ @keyframes slideInMenu { 0% { z-index: 15; transform: translateY(-100%); opacity: 0; } 100% { z-index: 15; transform: translateY(0); opacity: 1; } } @keyframes slideOutMenu { 0% { transform: translateY(0); opacity: 1; z-index: 15; } 99% { transform: translateY(-100%); opacity: 0; } 100% { z-index: -1; } } /*===== End of Animations ======*/ /*============================================= = Variables =============================================*/ /*---------- General Colors ----------*/ /*---------- Brand Colors ----------*/ /*---------- Font Colors ----------*/ /*---------- Font Variables ----------*/ /*---------- Animation Properties ----------*/ /*---------- Gutter ----------*/ /*---------- Dimensions ----------*/ /*---------- MeBox ----------*/ /*---------- Header ----------*/ /*---------- Navigation ----------*/ /*---------- Body ----------*/ /*---------- Lists ----------*/ /*---------- Counts ----------*/ /*---------- Flyouts ----------*/ /*---------- Panel ----------*/ /*---------- Content ----------*/ /*---------- Form Elements ----------*/ /*---------- Message ----------*/ /*---------- Media Query Breakpoints ----------*/ /*===== End of Variables ======*/ /*---------- Base - This is the core of the theme. applies everywhere. ----------*/ /*============================================================= = Utility mixins, functions and classes = ==============================================================*/ /* ---------- Lists mixins ---------- */ @media screen and (max-width: 960px) { .NoScroll { height: 100vh; overflow: hidden; } } .PageTitle { margin-bottom: 20px; } .RowGrid { display: flex; align-items: stretch; width: 100%; margin: 20px 0 40px; } .RowGrid::after { content: ""; display: table; clear: both; } .RowGrid > * { width: calc(50% - 10px); margin: 0; } .RowGrid > *:nth-child(2n) { margin-left: auto; } @media screen and (max-width: 960px) { .RowGrid { margin: 20px 0 5px; flex-wrap: wrap; } .RowGrid > * { width: 100%; } .RowGrid > * + * { margin-top: 20px; } } .js-isMobile { position: absolute; display: none; width: 3px; } @media screen and (max-width: 960px) { .js-isMobile { width: 2px; } } @media screen and (max-width: 600px) { .js-isMobile { width: 1px; } } /*============================================= = Typography =============================================*/ body { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; line-height: 1.5; color: #6B6B6B; color: #6B6B6B; } * { font-family: inherit; color: inherit; line-height: inherit; font-weight: inherit; 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