Lost my levels

pipedreams · April 2020

Hi. I was at level 3337 I think or higher. I deleted the app as I was told by support, signed back in and now I am at level 23 something. Is there any way I can get back to 3337? I really don’t want to start at this lower level . I am pretty upset about losing these levels after I worked so hard to get through them

Spinnifix · April 2020

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hello and welcome to this community

Hope the link will keep you going, good luck

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/292228/lost-my-levels

My friend @Spinnifix has already given you the right advice and I expect some more information from you.

Please show me a screenshot of your current game map.(With Player Rank)

For instructions on how to take a screenshot please visit here.

https://www.take-a-screenshot.org/

Thank you.

pipedreams · April 2020

1AD4B7A3-7E24-4202-97A6-09E41AE08889.png

6991F60D-1BD2-4760-8F74-70991592E6BA.png

59FE50D4-7190-41DE-B561-2CD84B594467.png

Here are all the pictures of where I currently am. I went to contact help. Emailed my problem to them but still no help. Maybe you can now ?

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/714186#Comment_714186

I wanted a screenshot of your current game map, where you are at level 23.😎

pipedreams · April 2020

When I sent the message I said I was at 23 something. It was 2339. Could not give you the exact number because I was afraid I would lose this message. I should be on 3337 not 2339. I landed it through all those levels. That’s why I Took a screen shot of 2339. Sorry for the confusion. Can you please please just put me back to where I was at 3337? I am frustrated over all of this. I should have not deleted the app and should have not worried about the infinite lives. Now I lost all of those levels