level 2000

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/848921#Comment_848921

Congratulations @AyeshaIqbal

Keep it up

foxyearthangel

Looks like mine was faulty after all as i re started the levels and seems to have gone back in numbers again on passing level 2000

6AC931EA-1138-46C8-954C-2E5BB9AA0D83.png

6EB02C3D-1ED2-4AB4-BCCA-1129BF34E68D.png

Freddy_

@foxyearthangel . If you have lost levels again is your game definitely saving your progress ?

can i suggest uninstalling the game ( any boosters you have stored will be lost ) and then reinstall and log back in. see if this rectifies your levels, if not post your game ID and level and i wall ask our CM if he can manually restore the levels for you

Hope this helps

Crazy Cat Lad

Hi @foxyearthangel!

Could you let me know your Game ID so I can check this up in our system?

How to find your Game User ID on mobile devices and the Windows app check here.

foxyearthangel

Hi its 1078904221. As you can see in the screen shot it jumped back from level 1999 to 1200 instead of 2000 i know should be on level 2022 as ive carried on playing for my brain training 😃 and not the level its stating in the second screenshot

foxyearthangel

I have tried as freddy suggested and it didnt work and lost all my boosters 😒

Freddy_

@foxyearthangel did warn you boosters would be lost. i have passed your details on to the CM so hopefully your levels will be restored shortly

Crazy Cat Lad

Hi @foxyearthangel !

Your game should now be restored!

foxyearthangel

Thank you 😊😍😊😍💕

foxyearthangel

Aw freddy no worrys i tried this well before you suggested and lost them 🤣 thanks for the tip though much appreciatef 🥰 xx