Sign Up!

We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Beanstalk on CandyCrush

doxiemom
doxiemom Posts: 1 Newbie

I've completed the 5 levels twice and no reward.  What can I do to get reward?

Answers

  • Spinnifix
    Spinnifix Posts: 25,430 Sweet Legend

    Hello and welcome to this community


    Please update the game and learn en cache and restart. I would like to send you to help cente under prices not received.


    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

     

    https://soporto.king.com/contact

     

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @doxiemom and welcome to our Community!

    Could you let me know your Game ID so I can check this up?

    How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this

Hey! Would you like to give us your opinion?