Game freeze up

cavadini

My game froze on the app and I lost the initial 10 coins plus the 16 I purchased to continue. How do I recover these?

stan1981

U mean u lost 26 gold bars? U may need to email support with ur account id for them to check ...

stan1981

U mean u lost 26 gold bars? U may need to email support with ur account id for them to check ...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/292854/game-freeze-up

Hi @cavadini . Welcome to our Community

Please check this page if problem with purchase 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase