Life during lock down

oranedp

Hello!

i am wondering why I don’t have illimité life like everyone during the lock down... Could you please help me ? Thank you in advance

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/292944/life-during-lock-down

Hi @oranedp . Welcome to our Community

If you had issues receiving the Unlimited Lives, please note that they are only sent to mobile devices and to the Windows app. You will also need to have the latest update of the game installed to be able to receive the Lives.

Read more about the campaign here.

If everything is already up to date on your phone or tablet, please force close or force stop the app and restart the device and hopefully the Lives will pop up the next coming afternoon. This doesn't fix the Lives that you missed, but should help you to receive the Lives the next day when they are sent.

Please note also that the Unlimited Lives can only be received on one device, if you play on several devices.

If no Lives pop up or load up in your game, then email Player Support about this from the game's Settings and Help Center.

Please stay safe