F5

jax5279

I did not get my 1 hour color bomb booster through F5. I claimed a lollipop, & the line went right through the next reward and stopped halfway to the last reward. What's going on?!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/292998/f5

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.

https://www.take-a-screenshot.org/

jax5279

Here are my screenshots but i mean, there's really i dont see how this will prove that i did not get my 2nd rewards

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/718356#Comment_718356

Restart your game and check again.

jax5279

That did not work

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/718581#Comment_718581

Maybe it was a temporary problem, you must let me know if you encounter such a problem again.

We will let our team know about your problem.

Thank you.

Bumper2019

@jax5279 With 5150 points between you It looks like someone has walked from your team and left points behind. In my experience it seems to leave a delay before prizes are awarded when that happens, but I did get mine eventually.

Tagging @AmiDiggory

jax5279

Thanks for the response. It seems as though the same players are there so I'm not sure what's going on! I did eventually get the reward today. But, it's happened again with the 3rd reward now. Clearly shows we've reached the reward, but no check mark & have not received

Freddy_

@jax5279 If the scores are added in you screen shot not coming to 15000 so looks like may be a glitch.seems very strange.Maybe a reason you getting a delay in the reward