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Info from a superstar
I am sorry to hear that you are having this issue in your games! Unfortunately, there has been an issue with "Sending and Receiving Lives" in Candy Crush game.
The Studio team already knows about the issue and trying very hard to resolve the issue and send a new update soon. But, unfortunately, it is taking bit longer than expected!
Here is the main thread for you to keep an eye for updates and/or any news you can find out ---> "LIVES Issue in Candy Crush Saga"