In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.
Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.
thank you for your explanation. the apps maybe crashed when my phone was out of battery. After i charged it again. the apps logged out automatically and all boosters gone.
Answers
Hi @steven1546 . Welcome to our Community
Please read links bellow about lose booster!
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1 · Helpful Woah! Sweet 1Love HahaSame here but i’m stuck on level 6927 🤬🤬
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0 · Helpful Woah! Sweet Love Hahai already follow the way e.g log out and log in again, but the problem still happen. all my booster become ZERO
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0 · Helpful Woah! Sweet Love HahaIn the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.
Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.
However, Please check HERE.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love Hahathank you for your explanation. the apps maybe crashed when my phone was out of battery. After i charged it again. the apps logged out automatically and all boosters gone.
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1 · 1Helpful Woah! Sweet Love HahaYes you're right 😢
Here are some tips for not/less facing this kind of problem in the future,
Make your device software auto update.
Make your game app auto update.
Don't open game when battery below 25%
Don't accept incoming call when you playing this game.
Close all background running app before start this game.
Make free device internal memory up to 2 GB
Keep RAM free.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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1 · 1Helpful Woah! Sweet Love HahaThanks for your tips and kindly help
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1 · Helpful Woah! Sweet 1Love HahaAnd der Spieler endorses this message...
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0 · Helpful Woah! Sweet Love HahaSorry you lost all your boosters. I wish they would make those sync to the server too.
Wash your hands. Wear your mask. Stay safe.
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1 · 1Helpful Woah! Sweet Love Hahaquote:
Sorry you lost all your boosters
I wish they would make those sync to the server too.
And here is the reason they aren't, you can take that for what it's worth.
Of course he has to write that, since he works here...
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0 · Helpful Woah! Sweet Love Haha