All my boosters gone!!

steven1546

All my boosters gone after reboot because my android phone is out of battery. Any way to recover it?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/293535/all-my-boosters-gone

Hi @steven1546 . Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

boataooo6

Same here but i’m stuck on level 6927 🤬🤬

steven1546

i already follow the way e.g log out and log in again, but the problem still happen. all my booster become ZERO

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/722863#Comment_722863

In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.

However, Please check HERE.

steven1546

https://community.king.com/en/candy-crush-saga/discussion/comment/722925#Comment_722925

thank you for your explanation. the apps maybe crashed when my phone was out of battery. After i charged it again. the apps logged out automatically and all  boosters gone.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/722935#Comment_722935

Yes you're right 😢

Here are some tips for not/less facing this kind of problem in the future,

Make your device software auto update.

Make your game app auto update.

Don't open game when battery below 25%

Don't accept incoming call when you playing this game.

Close all background running app before start this game.

Make free device internal memory up to 2 GB

Keep RAM free.

steven1546

https://community.king.com/en/candy-crush-saga/discussion/comment/722940#Comment_722940

Thanks for your tips and kindly help

Spieler_8675309

And der Spieler endorses this message...

Mary_Kay

Sorry you lost all your boosters. I wish they would make those sync to the server too.

Spieler_8675309

quote:

Sorry you lost all your boosters

I wish they would make those sync to the server too.

And here is the reason they aren't, you can take that for what it's worth.

Of course he has to write that, since he works here...