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switch the unlimted lives from the computer to the phone

umalsada
umalsada Posts: 3

Level 1

i want to receive the unlimited lives on my mobile phone not on the computer

i have the same profile in the computer and the mobile but i receive the unlimited lives on the laptop but i want to swich of to the mobile phone

i want to receive unlimited lives in the phone

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    Unlimited lives are available for 1 device so if you have opened up on the laptop you will not get them on your mobile

  • kiara_wael
    kiara_wael Posts: 157,019

    Hi @umalsada . Welcome to our Community

    If you had issues receiving the Unlimited Lives, please note that they are only sent to mobile devices and to the Windows app. You will also need to have the latest update of the game installed to be able to receive the Lives.

    Read more about the campaign here.

    If everything is already up to date on your phone or tablet, please force close or force stop the app and restart the device and hopefully the Lives will pop up the next coming afternoon. This doesn't fix the Lives that you missed, but should help you to receive the Lives the next day when they are sent.

    Please note also that the Unlimited Lives can only be received on one device, if you play on several devices.

    If no Lives pop up or load up in your game, then email Player Support about this from the game's Settings and Help Center.

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