Payment completed but no bundle received

Miella

I have just paid for a £5,99 for bundle . It says transaction complete but i didn't receive the Bundle of tools to use

How can i resolve this ?

Thank you in advance :-)

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/293920/payment-completed-but-no-bundle-received

Hi @Miella . Welcome to our Community

You can find all info about refunds and broken purchases 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Miella

Thank you for your help i have already tried the reboot and different connections. I am using windows 10 not a phone. ive just gone into settings and looked at the transaction and it was definitely completed