Purchase recovery

adoobadoo

I switched accounts without connecting to Facebook. Is there a way to refund my purchases?

Origins7_Dale

Hi @adoobadoo,

Good question. I would say since you had an account connected to facebook, then your saves are with support.

But since you are looking for a refund, best to contact King / Support on that.

See @PummyRaj post at:

Lost purchase

https://community.king.com/en/candy-crush-saga/discussion/comment/588199#Comment_588199

See also @QueenB post at:

What is my User ID and where can I find it?

https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

You will need both user id & name of game, when you contact king.

This should help you on getting your merchandize or refund.

*References For Players

Candy Crush Soda Wiki | Fandom

https://candycrushsoda.fandom.com/wiki/Candy_Crush_Soda_Wiki

Candy Crush Saga Wiki | Fandom

https://candycrush.fandom.com/wiki/Candy_Crush_Saga_Wiki 

Thx & Welcome to King, 😀

Origins7 Dale,

5/5/2020

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/293953/purchase-recovery

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

You will find detailed information here for any issues regarding the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

You will find the solution by following the steps above.

Thank you.