credit card problem

gazanggazang Posts: 2 Newbie

I can't understand why my credit card is not accepted. I used it yesterday May 5/2020 and today it's not accepted. I've used it today on Amazon.and Best Buy but it's not accepted for me to purchase bars on Candy Crush. I don't know why it's invalid with this game all of a sudden thank you Mary-lou

Answers

  • stan1981stan1981 Posts: 3,417 Legend

    U have to check that u r using the correct credit card first ... and ur credit card credentials is all correct ... else u can try another credit card ...

    Regards, 
    Stan
  • Hey! Would you like to give us your opinion?

  • gazanggazang Posts: 2 Newbie

    Ty Stan19i81. I understand what your saying but it's the same card I've used for 3 years. I used it yesterday on Candy Crush and today they tell me it's invalid. I'm sure not going to get another credit card when this is working on all other sites. Ty very much for your help

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Here you will find all the information about your problem.



    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager

    Hi @gazang !

    What device do you play on?

    Have you check with the purchase provider, e.g. Apple, Google, Facebook what is wrong with the account on the platform that you use for in-game purchases?

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