I cannot connect to store. Please help

Martie_5153

User id 10726966409

Carmel1919

Did u try powering off, logging out or checking ur connection?

kayleenastanley

I recently had that problem after many frustrating trys I finally uninstalled the app then immediately reinstalled and signed in and everything worked after that! Sometimes just closing out the app then reopening helps. Good luck!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/294667/i-cannot-connect-to-store-please-help

Hi @Martie_5153 . Welcome to our Community

Please Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If the problem is the same then you will find complete information HERE and of course tell your Game ID there.