IPAD says new levels are coming soon, but phone is ok

avey04

I am on level 3150. I usually play on both my phone and ipad. For some reason, my ipad now says 'new levels are coming soon' and won't allow me to play any levels, but my phone is ok. How can I fix this?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/741416#Comment_741416

Before uninstall the app, check your App Store updated or not. Also you can check your device system update.

Freddy_

@avey04 Check the app store for updates. probably if that far behind not got automatic update on the game. unless you mean its took you to end of map and you have not got there. means game has become corrupt and will need uninstalling and reinstalling, but you will lose any stored boosters

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/295195/ipad-says-new-levels-are-coming-soon-but-phone-is-ok

The app on your iPad may not be connected to the server or the app may not be updated.

I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Your next levels will be unlocked.

avey04

I checked for updates but there were none. I did log out and shut down my ipad and then logged on again. But still the same issue.

If I uninstall it from my ipad, will I lose my progress or just my boosters?

Freddy_

@avey04 if your game is saved trough facebook or king account you will get your levels/ progress and gold bars back but may loose the boosters as they are stored on the device itself

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/741416#Comment_741416

Before uninstall the app, check your App Store updated or not. Also you can check your device system update.

avey04

I updated the software on my device. Then uninstalled Candy Crush and re-installed it and it now works. Thank you for your help!