I lost all of my boosters, how do I get them back? I am connected to Facebook

SietskeDhSietskeDh Posts: 2 Newbie
edited May 2020 in Support

Al of my lives in my mailbox are also gone

Answers

  • Spieler_8675309Spieler_8675309 Posts: 2,850 Level 5

    Hey there, welcome to the forum.

    There's a bit of bad news about that (see here for details); & anyone else coming thru later on might put it a bit differently, but you're basically SOL about that.

    If you bought anything (hope you didn't), go here & provide all details.

    Boosters (especially colour bombs) are somewhat easy to earn (or at least they were), but it would be nice if the powers that be took care of that problem...

  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 48,015 Sweet Legend

    @SietskeDh Spieler explained most of this and lives see info from superstar below

    this is info from one of the superstars

    Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

    This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

  • SietskeDhSietskeDh Posts: 2 Newbie

    😭

    I especially Saved them Up to het Across the hard levels

Sign In or Register to comment.