Lost gold and boosters

Anthony1313

I bought A new phone transferred candy crush too the new phone but my gold and boosters didn't transfer to the phone

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/295453/lost-gold-and-boosters

Hi @Anthony1313 . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!👇️

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Crazy Cat Lad

Hi @Anthony1313 and welcome to our Community!

Check here how to transfer over the levels and Gold Bars:

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

Boosters though are saved directly on the device and cannot be synced the same way. If you had any purchased Boosters on your old device, email Player Support from the game's Settings and Help Center so they can resend them to your new phone.

Please note that free Boosters cannot be resent or compensated, but you can still use them in the game on your old device.