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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

game get stuck on loading

cowgirl14e

cowgirl14e Posts: 1 Newbie

May 2020 edited May 2020 in Support

Hello, USER ID 9889636273 level 1355

(EDITED by CM - all caps)

and game get stuck on loading and when you wanna spin the wheel ? PLUS unable to play on my PC : i have to start from level 1 (i am at level 1355)

May 2020edited May 2020

Flag 0 · Helpful Woah! Sweet Love Haha

Answers

kiara_wael Posts: 37,551 Candy Moderator

May 2020
https://community.king.com/en/candy-crush-saga/discussion/295981/unable-to-connect-to-the-game-with-my-new-cell-phone-from-paris-france

Hi @cowgirl14e . Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

May 2020
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); font-weight: 800; font-style: normal; } @font-face { font-family: "icomoon"; src: url("./fonts/icomoon/icomoon.eot?cwtzhl"); src: url("./fonts/icomoon/icomoon.eot?cwtzhl#iefix") format("embedded-opentype"), url("./fonts/icomoon/icomoon.ttf?cwtzhl") format("truetype"), url("./fonts/icomoon/icomoon.woff?cwtzhl") format("woff"), url("./fonts/icomoon/icomoon.svg?cwtzhl#icomoon") format("svg"); font-weight: normal; font-style: normal; } /*---------- Variables ----------*/ /*============================================= = Animations = =============================================*/ @keyframes slideInMenu { 0% { z-index: 15; transform: translateY(-100%); opacity: 0; } 100% { z-index: 15; transform: translateY(0); opacity: 1; } } @keyframes slideOutMenu { 0% { transform: translateY(0); opacity: 1; z-index: 15; } 99% { transform: translateY(-100%); opacity: 0; } 100% { z-index: -1; } } /*===== End of Animations ======*/ /*============================================= = Variables =============================================*/ /*---------- General Colors ----------*/ /*---------- Brand Colors ----------*/ /*---------- Font Colors ----------*/ /*---------- Font Variables ----------*/ /*---------- Animation Properties ----------*/ /*---------- Gutter ----------*/ /*---------- Dimensions ----------*/ /*---------- MeBox ----------*/ /*---------- Header ----------*/ /*---------- Navigation ----------*/ /*---------- Body ----------*/ /*---------- Lists ----------*/ /*---------- Counts ----------*/ /*---------- Flyouts ----------*/ /*---------- Panel ----------*/ /*---------- Content ----------*/ /*---------- Form Elements ----------*/ /*---------- Message ----------*/ /*---------- Media Query Breakpoints ----------*/ /*===== End of Variables ======*/ /*---------- Base - This is the core of the theme. applies everywhere. ----------*/ /*============================================================= = Utility mixins, functions and classes = ==============================================================*/ /* ---------- Lists mixins ---------- */ @media screen and (max-width: 960px) { .NoScroll { height: 100vh; overflow: hidden; } } .PageTitle { margin-bottom: 20px; } .RowGrid { display: flex; align-items: stretch; width: 100%; margin: 20px 0 40px; } .RowGrid::after { content: ""; display: table; clear: both; } .RowGrid > * { width: calc(50% - 10px); margin: 0; } .RowGrid > *:nth-child(2n) { margin-left: auto; } @media screen and (max-width: 960px) { .RowGrid { margin: 20px 0 5px; flex-wrap: wrap; } .RowGrid > * { width: 100%; } .RowGrid > * + * { margin-top: 20px; } } .js-isMobile { position: absolute; display: none; width: 3px; } @media screen and (max-width: 960px) { .js-isMobile { width: 2px; } } @media screen and (max-width: 600px) { .js-isMobile { width: 1px; } } /*============================================= = Typography =============================================*/ body { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; line-height: 1.5; color: #6B6B6B; color: #6B6B6B; } * { font-family: inherit; color: inherit; line-height: inherit; font-weight: inherit; font-size: inherit; overflow-wrap: break-word; word-break: normal; word-break: break-word; } p, span { padding: 0; margin: 0; line-height: inherit; } a { transition: color 0.1s ease-out; font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; color: #00B67D; line-height: inherit; } a:focus, a:hover { color: #2EC797; } p { margin: 4px 0; } p .emoji { width: 16px; height: auto; } h1, h2, h3, h4, h5, h6 { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 18px; line-height: 1.5; color: #00B67D; margin: 0; } h1 a.TextColor, h1 a, h2 a.TextColor, h2 a, h3 a.TextColor, h3 a, h4 a.TextColor, h4 a, h5 a.TextColor, h5 a, h6 a.TextColor, h6 a { color: #00B67D; } h1 a.TextColor:focus, h1 a.TextColor:hover, h1 a:focus, h1 a:hover, h2 a.TextColor:focus, h2 a.TextColor:hover, h2 a:focus, h2 a:hover, h3 a.TextColor:focus, h3 a.TextColor:hover, h3 a:focus, h3 a:hover, h4 a.TextColor:focus, h4 a.TextColor:hover, h4 a:focus, h4 a:hover, h5 a.TextColor:focus, h5 a.TextColor:hover, h5 a:focus, h5 a:hover, h6 a.TextColor:focus, h6 a.TextColor:hover, h6 a:focus, h6 a:hover { color: #2EC797; 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