Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Premium
karenssantos
Posts: 10
Level 2
in Support
Hello .. Good night. I'm not getting the prizes for the team's tasks. Completed levels, prizes are reached, but not received. Awaiting return
0
Answers
-
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Can you tell me for sure which event you did not receive the award from?
That was Fantastic 5 ?
0 -
Yes, exactly
0 -
This could be a problem if the game is not fully connected to the server or due to slow internet.
I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
You will not get back the lost Reward 😥
0 -
😥😥
0 -
can this operation be done by cell phone? because it is by cell phone that I use the application.
0 -
Of course 😊
0
