Why is it I can't contact the server on candy crush

monaromonaro Posts: 1 Newbie

soda crush has sent me back to level 1 as well

Answers

  • stan1981stan1981 Posts: 3,417 Legend

    Ur internet having issue? Check ur wifi n data speed to see is it fast enough n stable ...

    restart ur device n update to latest version

    Regards, 
    Stan
  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 37,551 Candy Moderator

    Hi @monaro . Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE and of course tell your Game ID there.



Sign In or Register to comment.