Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
I have asked this to no satisfaction
jeanetteakeko
Posts: 2 Newbie
in Support
I recently bought an iPhone 11 Pro Max. I had my candy crush level processes synced then I stupidly logged out and then When I logged back in using Facebook it went back to level 1 aghhhh can you please explain why this happened and how can I get my progress back on my phone!!
Answers
-
@jeanetteakeko post below shows how to get your levels back
If this Does not work @Crazy Cat Lad maybe able to help you if you have your game ID. you will have to be patient though as he will only answer in his work hours
