Level not updating

Leanne_Hart

I passed a level today on my android device - I am now on Level 4107, but it has not updated on my other android device or on my desktop computer. All devices are linked to my Facebook account and the progress usually works on all three devices, but not this time. I have logged off and logged back in, but this didn't work.I have rebooted my second android device, but this didn't work either. My desktop and my second android device are showing me on level 4106

stan1981

They don’t sync real time ... it may lag ... able to stick to 1 device ?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/297050/level-not-updating

Hi @Leanne_Hart . Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

Freddy_

@Leanne_Hart i play multi device and they will not update straight away and sometimes the device that is behind will need restarting for it to register. have this quite often with iphone not updating level

Crazy Cat Lad

Hi @Leanne_Hart and welcome to our Community!

Try with disconnecting Facebook from the game on all devices, clear the cache in the game, restart the devices.

Open the game on all devices and reconnect them to Facebook and the progress should be synced.