Hello @mam1228 and welcome to our wonderful King Community. I am sorry to hear that has happened to you. Whenever you experience a problem with your purchases - please contact Player Support. They are the only ones who can help (unless you purchased them thru for example Apple - in which case you will be directed to go back to Apple for a refund). If you have proof of purchase that makes it even easier - but with your player ID#, they can easily check your transaction history and see what purchases were made.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Answers
@mam1228 the community does not deal with purchases but please see post below for help with your problem
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · 1Helpful Woah! Sweet Love HahaHello @mam1228 and welcome to our wonderful King Community. I am sorry to hear that has happened to you. Whenever you experience a problem with your purchases - please contact Player Support. They are the only ones who can help (unless you purchased them thru for example Apple - in which case you will be directed to go back to Apple for a refund). If you have proof of purchase that makes it even easier - but with your player ID#, they can easily check your transaction history and see what purchases were made.
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha