Purchase error

mam1228

I just purchased a bundle for 3.99 and it did not give me by gold bars! This happens on a regular basis!

Freddy_

@mam1228 the community does not deal with purchases but please see post below for help with your problem

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

bearwithme

Hello @mam1228 and welcome to our wonderful King Community. I am sorry to hear that has happened to you. Whenever you experience a problem with your purchases - please contact Player Support. They are the only ones who can help (unless you purchased them thru for example Apple - in which case you will be directed to go back to Apple for a refund). If you have proof of purchase that makes it even easier - but with your player ID#, they can easily check your transaction history and see what purchases were made.