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Hi @Pat-8 & @Sukanta_Biswas,
This was reported by Superstar @Sukanta_Biswas, on May 16th, 2020, or even before that date. But it was on the:
"Win 10 PC - Desktop App", as far as I know. The issue was a "Looping Issue", I took a screenshot of it.
*Level 7012 Issue! — King Community
https://community.king.com/en/candy-crush-saga/discussion/comment/746752?
As @bearwithme mentioned above, here is the info on:
What is my User ID and where can I find it?
You say you play on a "iPhone", so can't help you on that. I use "Win 10 PC - Desktop App", on gaming. Also the current version is now:
Candy Crush Saga v1.1771.3.0 Modified 5/28/2020 *Update!
However, you may be current on the game, but you might be behind on both "Firmware" & "Software", updates for the device.
*See this post by me at:
Level 6923, - Page 2 — King Community
https://community.king.com/en/candy-crush-saga/discussion/296661/level-6923/p2
It will tell you the differences, along with possibly helping you out.
Thx & Welcome to The King Community - Origins7 Dale, 😀
5/29/2020
I have been told that the studio 'tweaked' the level yesterday and that it should be working fine now. If you are still having problems please report back here so I can let the studio know there is still a problem. Please make sure you include (if you haven't already) your make and model of the device you and playing on and your game ID. It is the weekend already in Europe, so please be patient because you may not hear anything until next week.
Thank you.