Is something wrong with the Windows10-app?

José_Savelkoul

https://community.king.com/en/candy-crush-saga/discussion/comment/796160#Comment_796160

Thank you Sukanta.

José_Savelkoul

Any news on this please? I'm afraid it gets messed up if I uninstall/reinstall too often. I'd like to be able to play again. Thanks.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/801292#Comment_801292

I received an information a while ago where I was told they could not identify the problem. I can't find my problem right now but can you let me know by checking again?

José_Savelkoul

I've restarted my PC. The app still isn't loading here, it keeps crashing. :(

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/801363#Comment_801363

Thank you, I'm going to let my team know right now.

José_Savelkoul

https://community.king.com/en/candy-crush-saga/discussion/comment/801337#Comment_801337

But I don't really get it. The other day you said "such a problem has been found in the latest version" and you also encountered it yourself.

Joanne5472

I've tried numerous times uninstalling then installing, resetting and nothing is working yet.

José_Savelkoul

Same here @Joanne5472 , and as we say in the Netherlands: "I'm gonna jump a hole in the sky" if this finally is fixed, and I find myself at level 7136, and I'm back on track again.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/801417#Comment_801417

Yes I got the problem too but I can't check the game on my device right now because I'm out of the home.😌

The problem is being investigated.😊

Joanne5472

I've just checked again and its still the same xx