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ERROR IN CANDY CRUSH SAGA

Rubina24
Rubina24 Posts: 147
in Support
Screenshot_1.png

i have stuck here fairy is not unlocking as u can see time has passed i dont have gold bars nor friends are helping.

PLEASE HELP😥

«1

Comments

  • Nenikapaki
    Nenikapaki Posts: 31,657

    @Rubina24 . Hello there. I haven't seen anything like this is Candy Crush Saga. I think it is another King game. Happy Crushing ..😃

  • Rubina24
    Rubina24 Posts: 147

    I have playing this game since many years i have not experience such thing. i think it is happening because i am playing on pc.

    can u help me with gold bars so that i can unlock this episode.

  • Rosalinda
    Rosalinda Posts: 28

    Level 3

    It has another format, but of course it is candy crush, I think you have to update the game

  • Rubina24
    Rubina24 Posts: 147

    i am playing through website so i cant update

  • Nenikapaki
    Nenikapaki Posts: 31,657

    @Rubina24 . I hope people from King could help us with that. I started only playing last year and i am not really very good in playing. I am always stuck .

  • K187
    K187 Posts: 5

    Level 2

    May day may day man down

  • Rubina24
    Rubina24 Posts: 147

    i am thinking to create a new accont

  • Rubina24
    Rubina24 Posts: 147

    same problem again

  • Freddy_
    Freddy_ Posts: 68,477
    edited August 2020

    @Rubina24 Hi and well come the only person that can open you this up is the CM. please send a PM ( use mail top right icon) and message @Crazy Cat Lad your email address and asking if he can open this up or alternatively PM me your email and i will pass it on to him. Please do not post your email on here

    Thank you

  • wykoon
    wykoon Posts: 12,717
    edited August 2020

    Hi @Rubina24 and good day to you.

    Looks like you're playing via King.com. The level should be able to unlock after 24 hours has passed based on the image you've shared. However, you may send request to other King players by clicking the "Ask friends" and you can select all. You may get reply from a couple of King players. Please try and let me know.

    Since you're playing via PC, I hope you PC version support Win10. If yes, the game app can be downloaded to your PC directly and you can log in via your king account to sync your progress. Hopefully, the level is unlock after you log into the game.

    If your PC don't have the latest Win10 verson, @Crazy Cat Lad may be able to help you unlock the level but you have to wait for a bit as he's tied up with many things at the moment 😊 please be patience. Whilst waiting, please join the contests to win some gold bars 😀

    Hope to hear from you soon and take care.

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